One of the typical reasons to get a hosting server of your own is the fact you'll have comprehensive control over the software environment and you'll be able to install anything you'd like. This will permit you to run applications which require particular software to be present on the hosting server, which isn't possible with a shared Internet hosting server in which you'll be able to install software just within the account, but not on a root level. If you are not very familiar with this kind of matters, however, you might face difficulties as managing a hosting server of your own is different from managing a standard shared web hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, thus our admins will be able to take care of a variety of tasks which should be carried out or can resolve various issues that you could face.

Installation and Troubleshooting in VPS Hosting

The upgrade can be acquired with all virtual private server plans we offer and you'll be able to add it either during the signup or anytime later through your billing CP. It features 60 minutes of custom work on your web server, so our administrators will be able to help you with software installation or setup. They could also troubleshoot any piece of software you have already installed in the event that it doesn't work properly, so you'll not have to waste time to find out what's wrong as they can aid you in a very quick and qualified manner. Because this is a one-time upgrade, you can get it just if you need it and if a certain task takes a shorter period, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is effective when you cannot do something yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it includes are not enough for a particular task.

Installation and Troubleshooting in Dedicated Web Hosting

The upgrade is available with all of our Linux dedicated servers hosting packages and as long as you add it, our knowledgeable admins will be able to aid you with anything on your machine. This includes installing any third-party software which you may want to use on the hosting server and troubleshooting any script that functions badly or doesn't run at all. Our upgrade comes with one hour of work and if a specific task isn't very time-consuming, we shall add the remaining time to your account. You'll be able to check out how many minutes are left in your billing Control Panel and use them anytime you need assistance again. The Installation & Troubleshooting upgrade could be acquired at any time, so if you need something to be set up in the very beginning, you can add it to your order during the sign up process, while if you need help later on, you'll be able to add it from the hosting server billing area. Thirty minutes of custom work are included in our Managed Services pack too, but just in case you require more work to be performed on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps will be installed and set up in the best possible way.