Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service crew is qualified to easily care for all Linux cloud website hosting packages clients’ issues and help requests. Via our ticketing system, you’ll be able to share your issue and a support crew fellow member will likely go back to you within maximum an hour. In fact, practice has demonstrated that the ordinary reply time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time necessary. Our staff of professionals will be online for you 24x7x365 to reply to all your queries and to remedy any situation you will have. You will be able to open a help and support ticket from the IT Genius Squad Solutions Web Hosting Control Panel or send us an email message anytime. Furthermore, on business days, you’re able to give us a call or take advantage of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a complete information base into the Control Panel as a way to acquire very helpful step by step information anytime. Each area of the Control Panel has its own contextual support area showcasing a variety of how–to posts. We have also organized instructional videos to offer you with a greater idea of exactly how to conduct any presented process.