Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Web Hosting Control Panel you will find a detailed Help Center section featuring a myriad of educational articles and regularly asked questions. They are answered by our support team of accomplished technicians. Simply fill in your question and our smart platform will give you the most suitable answer.

  • Top quality support service

  • Educational Video Clips

  • We have prepared a collection of instructional video tutorials that detailedly illustrate how to address a common problem connected with your Linux cloud website hosting packages account. You can find the video tutorials in the Help Center.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24–7 client care service and a 1–hour response time guarantee. Our trained technical support engineers will be online for you around the clock to attend to your questions and to fix any problem that you may encounter. Simply open a technical support ticket from the Help section and we’ll respond back to you in no time.