In case you have never had a hosting account or you’ve changed companies and the new one deploys a Control Panel that you haven’t seen so far, you may become baffled about how to accomplish a given operation in your account or on your personal computer. That’s the reason why, some providers have prepared a knowledge base, which enumerates the most frequent queries and challenges connected with their platform, instead of including only some generic information. This type of knowledge base will allow you to find the right information swiftly and easily, so you will not need to devote lots of time and efforts to issues that may require something as simple as clicking a button or checking off a checkbox. In this way, not only can you get stuff done, but you can also discover a ton of new and important details, both about the way you can manage your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you’ve bought your first cloud website hosting package from our company or have moved your site over to us, you will get used to our services and our in-house built Hepsia Control Panel in a jiffy thanks to the fact that we have compiled a substantial online knowledge base where you can find all the info that you will ever need – both general info with regard to the hosting service as a whole and more specific info about the different functions that you can make use of and the complications that you might confront. The articles themselves are available in 2 places. The entire article collection can be accessed through the Control Panel’s Help section. You can read articles that are dedicated to the different features in each and every Control Panel section too. You can get to know how to accomplish just about everything, from enabling an .htaccess config file to administering an electronic mailing list, and all the articles offer step-by-step instructions, so you won’t ever become confused on account of an unclear text. Certainly, if you come across a more specific problem and you can’t find a solution in our knowledge base, you can touch base with our client care staff representatives 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated hosting, will allow you to access the detailed online documentation that we have prepared for you. The articles offer general info on our services, instructive manuals about the various features that you can make use of, plus troubleshooting guidelines that can help you repair common problems that you might run into. The topics that we have included cover basically everything, from basic things such as how to host a brand new domain name in your account, to more intricate ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a particular Control Panel section will always be available in the right corner of the page that you are on, whereas the whole article archive is accessible through the all-encompassing Help section.