A live chat is one of the several channels of communication supplied by some website hosting companies as a part of their support services. Depending on the company, the chat can be used for pre-sales, billing and/or tech support. This way of contact is faster compared to a support ticket and it'll make it much less likely to misunderstand or misspell a word in comparison to a call with a representative. Furthermore, when the issue that you have needs some time to be examined and taken care of, you'll be able to do something else meanwhile rather than just waiting, as you'd have to do if you call. You can also take advantage of a live chat assistance service completely free provided that you have world wide web accessibility even if your website hosting provider is situated in another country and they do not have a local phone number that you can call.

Live Chat Support in Cloud Website Hosting

We supply a live chat support service for all of the Linux cloud website hosting packages that we offer and we can assist you with almost everything live. In case you don't have an account with our company yet, we'll be able to give you more information about the packages in order to help you to get the most suitable package. In case you are an active customer, we are able to help you with any general or billing matter in addition to with a number of common tech matters, for instance an email address setup in a desktop email client. When you cannot give us a call for whatever reason or you're in a country where we do not have a local phone number, the live chat is the best way to get in touch with us. Certainly, some matters need longer time to examine and test, which means that you'll have to open a support ticket to our technicians, however, we can save your time and help you with lots of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we supply with all of our semi-dedicated hosting, you're able to find the replies for any questions you may have or have lots of issues taken care of instantly. Our chat service is online every single day, so you can contact a representative even on weekends and holidays. If you're unsure which plan is better for your sites or if our advanced cloud hosting platform matches some system requirements, you may come on the live chat prior to purchasing anything. If you're a present customer, you'll be able to find more information about billing issues, account settings and a variety of common technical troubles you may experience, for instance in case you can't set up an e-mail account in a client on your PC. Our live chat can save you lots of time no matter where you are or when you get in touch with us.